Another month of lost referrals

I hope this doesn't become a habit... lost referrals at multiple agencies. Here is one person's experience http://journeytokatie.blogspot.com/ So far I can say pretty assuredly that CCAI and GWCA have been effected. Rumors are flying that HFS and AHH were also effected. GWCA was expecting 90 and received 26. Not sure on exact numbers for the other agencies. How do you forget to stick 64 referral packets in the box? Update: HFS apparently not effected, but CHI is now rumored to have been. Several months ago there was the problem with DHL and it took three or four days before the problem was resolved. Last month there were a handful of families that were 'skipped', and they have been told they will get their referral with this batch. What a nightmare.